Scratch and dent appliance trucklods
Retailers and manufacturers have different definitions for scratch and dent appliance loads. Most would consider them unsold items with some level of cosmetic damage. Too much to sell on the retail floor as a new in the box item but not enough to be considered salvage. These are popular loads with stores that do not want to set up a service department. Most unsold items are functional out of the box. These loads cost more than customer returns but are still very popular.
Other unsold items include new, open box, and floor samples. These are expensive to the point it can be difficult to turn a profit.
Most of the scratch and dent truckloads we sell have manufacturers warranty.
Appliance returns truckloads
People return appliances for a number of reasons. The majority of them do not involve functionality. Returns can result from the appliance will not fit correctly in the customers kitchen, scratched during shipping to the customers residence, wrong color, cancelled order, customer did not like the appliance, and other reasons that do not involve functionality. These items are usually fully functional.
The quality of returns loads can vary greatly due to the source. The good ones can exceed scratch and dent loads because all the items don’t have cosmetic damage. Some loads run rough. The Lowes small center returns loads are the best returns loads we get. They usually run cleaner than average with good manifests. You also get the balance of the manufacturer’s warranty from the time the appliance was placed in service. The loads turn over quickly which leads to lots of current appliances with warranty.
Warranty
Some of the scratch and dent and customer returns loads come with manufacturer’s warranty but many do not. Many loads sold on online auctions have the manufacturer’s warranty voided. This is extremely important as appliance repairs can be expensive and upset customers that have to make out of warranty repairs can take to social media and make negative comments on your business.
The majority of appliance loads we sell come with manufacturer’s warranty in full or part.